1 Acceptance of Terms
By accessing, registering, or using any part of the betmly platform, you hereby acknowledge that you have read, understood, and agreed to be fully bound by these Terms and Conditions. If you do not agree with any part of these terms, you are not permitted to use our platform.
Betmly reserves the right to amend, add, or remove any part of these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically. Continued use of the platform following any amendments constitutes acceptance of those changes.
2 Eligibility and Account Registration
Use of the betmly platform is limited to individuals who meet the following eligibility criteria:
- Be at least 18 years old on the date of registration
- Residing in a country or region that does not prohibit the use of online betting platforms
- Have full legal capacity to enter into a binding agreement
- Never been banned or suspended by betmly previously
- Not an employee, contractor, or immediate family member of a betmly employee
Each user is only permitted to hold one account only at betmly. Holding multiple accounts is a serious violation that may result in the freezing of all accounts and forfeiture of balances without notice. All information provided during registration must be accurate, complete, and up to date.
KYC Verification Process
Betmly requires identity verification (KYC) to protect the security of all members and ensure compliance with applicable regulations. Required documents include a valid copy of your national identity card or passport, proof of current address (not older than 3 months), and any additional supporting documents that may be requested by our compliance team.
KYC verification must be completed before your first withdrawal is processed. betmly reserves the right to request additional verification at any time if suspicious activity is detected on your account.
3 Deposits and Withdrawals
All financial transactions at betmly are processed through a secure, encrypted payment system. Our platform supports a variety of payment methods popular among Malaysian users.
Withdrawals will only be processed to the same payment method used during deposit. This is a standard security measure to prevent money laundering. betmly reserves the right to request additional verification before approving any withdrawal request that exceeds certain limits.
4 Bonuses, Promotions and Rollover Requirements
Betmly offers a wide range of promotions and bonuses for both new and existing members. All promotional offers are subject to specific terms and conditions stated on the Promotions us. Some general principles that apply to all bonuses are as follows:
- Each bonus has its own terms rollover (wagering requirement) which must be met before withdrawal is permitted
- Welcome bonus is eligible to be claimed once per new user only
- Betmly reserves the right to withdraw any unused bonus without notice
- Using multiple accounts to claim duplicate bonuses is strictly prohibited
- If the rollover requirement is not met within the specified period, the bonus and any associated winnings will be automatically forfeited
- Certain games or markets may contribute at different rates toward rollover requirements
Standard Rollover Requirements
The standard rollover requirement for deposit bonuses at betmly is 15x to 30x the bonus amount received, depending on the promotion type. For example, if you receive a RM100 bonus with a 20x rollover requirement, you must place a total of RM2,000 in wagers before withdrawal of winnings from that bonus is permitted. The specific rollover requirement for each promotion is clearly stated on the relevant promotions page.
5 Game Rules and Fair Play
Betmly is committed to providing a fair and transparent gaming environment for all members. All games available on our platform utilise Random Number Generator (RNG) which have been independently verified by a recognised third-party audit body.
The following actions constitute serious violations of betmly's Terms and Conditions and may result in immediate account suspension or closure:
- Use of bots, automated scripts, or AI tools to play
- Intentional exploitation of bugs, system vulnerabilities, or technical errors
- Colluding with other players to manipulate game outcomes
- Identity fraud or using another person's personal information
- Attempting to hack, attack, or disrupt the platform's infrastructure
- Money laundering or use of funds obtained through illegal means
6 Account Responsibility and Security
You are solely responsible for keeping your account login credentials secure. betmly recommends using a strong password that combines uppercase and lowercase letters, numbers, and symbols, and enabling two-factor authentication (2FA) for an additional layer of protection.
If you suspect your account has been compromised or accessed without authorization, contact the betmly support team immediately via 24/7 Live Chat. betmly will not be liable for any losses arising from a user's own negligence in maintaining the security of their account.
7 Intellectual Property
All content on the betmly platform — including trademarks, logos, graphic designs, text, images, software code, and user interfaces — is the exclusive property of betmly and is protected by applicable intellectual property laws. You may not copy, distribute, modify, or use any content for commercial purposes without written permission from betmly.
8 Liability Limits
Betmly provides the betting platform on an as-is basis and makes no express or implied warranties regarding the platform's continuous availability, accuracy, or suitability for any particular purpose. To the extent permitted by law, betmly shall not be liable for:
- Financial losses arising from betting activity on the platform
- Service disruptions caused by system maintenance, technical failures, or circumstances beyond our control
- Indirect, incidental, or consequential losses arising from the use of the platform
- Unauthorized third-party access resulting from the user's own negligence
9 Account Closure and Suspension
Betmly reserves the right to suspend or close any member's account at any time, with or without prior notice, in the event of a breach of these Terms and Conditions, suspicious activity, or for regulatory compliance reasons. You may also request to close your own account at any time by contacting our support team.
If an account is closed due to a violation, betmly reserves the right to withhold the account balance pending the outcome of an internal investigation. Valid balances for account closures requested by the user will be returned after the required verification process is completed.
10 Applicable Law and Dispute Resolution
These Terms and Conditions are governed and interpreted in accordance with applicable law. Should any dispute arise between you and betmly regarding use of the platform, both parties agree to first attempt an amicable resolution through betmly's official support channels before seeking legal remedies.
For any enquiries regarding these Terms and Conditions, please contact the betmly support team via 24/7 Live Chat or email at [email protected]. We are here to help you understand your rights and responsibilities as a betmly member.